Zhang Yan successfully defended his PhD thesis “Future Innovation Framework for Smart Product Service System Design: Exploring an Innovative Design Approach for Global Manufacturing Companies” in front of a crowd of people in the room and online. Yan made a popular presentation of his research and took the audience through his...
Abstract The Product-Service Systems (PSS) methodology faces new challenges as digital servitisation drives product-oriented companies to integrate digital services into their offerings. A value co-creation strategy and global collaborative innovation are now essential for these companies to develop smart PSS models. This study introduces the Future Innovation Framework (FIF) which...
Abstract Manufacturing companies are increasingly transitioning from a product-centric to a smart Product Service System (smart PSS) approach to enhance customer satisfaction, service offerings, and product competitiveness through a combination of usage scenarios and digital components. In the context of Industry 5.0 transformation such as developing the Smart Electric Vehicle...
Abstract When bus manufacturing companies move forward in their servitization journey for providing service solutions for tourism industry, there is an increasing need to exploit the prototype way to support the realization of design solutions in the early stages of the Product Service System (PSS) design. Digital twin, a new...
Yan Zhang presented his licentiate thesis entitled “Value co-creation for sustainable product service system design” in front of a crowd of local audience and online listeners. Yan made a popular presentation of the background of his research and the findings up until this point, where the servitization of industry is a...
Abstract This work focuses on exploring how to transform the PSS strategy through conceptual design and prototyping to a way in which different stakeholders in the case car company – SAIC Motor – can experience and give feedback on the PSS strategy, analyze the impact of the PSS strategy on...
Abstract Together with increasingly saturated and commoditized global markets companies are driven to shift their business focus, adopting a strategy where customer perceived value is in the spotlight, and where products are bundled with services to offer Product-Service Systems (PSS). In this research we study the emergence of PSS solutions...
