Publication

Future Innovation Framework (FIF) for Value Co-creation of Smart Product-Service System Design in a Global Automotive Manufacturing Company

Abstract The Product-Service Systems (PSS) methodology faces new challenges as digital servitisation drives product-oriented companies to integrate digital services into their offerings. A value co-creation strategy and global collaborative innovation are now essential for these companies to develop smart PSS models. This study introduces the Future Innovation Framework (FIF) which is proposed as a mechanism to facilitate value cocreation in...

AI-Driven Predictive Maintenance for Autonomous Vehicles for Product-Service System Development

Abstract The paper presents an Artificial Intelligence-driven approach to predictive maintenance for Product-Service System (PSS) development. This study focuses on time-based and condition-based maintenance, utilizing variational autoencoders to identify both predicted and unpredicted maintenance issues in autonomous haulers. By analyzing data patterns and forecasting future values, this approach enables proactive maintenance and informed decision-making in the early stages of PSS...

Utilizing Natural Language Processing for Enhancing Collaborative Value-Driven Design of Smart Product Service System: Smart E-Vehicle Application

Abstract Manufacturing companies are increasingly transitioning from a product-centric to a smart Product Service System (smart PSS) approach to enhance customer satisfaction, service offerings, and product competitiveness through a combination of usage scenarios and digital components. In the context of Industry 5.0 transformation such as developing the Smart Electric Vehicle (SEV), the automotive industry faces the challenge of understanding customers’...

Exploration of the Digital Twin for Prototyping the Product-Service System Design in a Bus Manufacturing Company

Abstract When bus manufacturing companies move forward in their servitization journey for providing service solutions for tourism industry, there is an increasing need to exploit the prototype way to support the realization of design solutions in the early stages of the Product Service System (PSS) design. Digital twin, a new emerging and fast growing technology which connects the physical and...

SUPPORTING CHANGEABILITY QUANTIFICATION IN PRODUCT-SERVICE SYSTEMS VIA CLUSTERING ALGORITHM

Abstract The design of Product-Service Systems (PSS) is challenging due to the inherent complexities and the associated uncertainties. This challenge aggravates when the PSS being considered has a longer lifespan, is expected to encounter a dynamic context, and integrates many novel technologies. From systems engineering literature, one of the measures for mitigating the risks associated with the uncertainties is incorporating...

Guiding Global Innovation Teams on their ExplorationJourney: Learning from Aspiring Engineering Students

Abstract This research investigates globally dispersed innovation teams involved in explorative projects within an engineering graduate course employing problem-based learning. Utilizing insights from a longitudinal study, the objective is to identify how to enhance both individual learning and team performance, thereby increasing the likelihood of a successful outcome. Initial observations revealed common patterns in learning experiences among the top-performing teams,...

Incorporating changeability for value-robust product-service systems: an integrative review

Abstract The ongoing servitization journey of the manufacturing industries instills a through-life perspective of value, where a combination of products and services is delivered to meet expectations. Often described as a product-service system (PSS), these systems are poised with many complexity aspects, introducing uncertainties during the design phase. Incorporating changeability is one of the known strategies to deal with such...

AI-Driven Comprehension of Autonomous Construction Equipment Behavior for Improved PSS Development

Abstract This paper presents an approach that utilizes artificial intelligence techniques to identify autonomous machine behavior patterns. The context for investigation involves a fleet of prototype autonomous haulers as part of a Product Service System solution under development in the construction and mining industry. The approach involves using deep learning-based object detection and computer vision to understand how prototype machines...

Results of objective brushing data recorded from a powered toothbrush used by elderly individuals with mild cognitive impairment related to values for oral health

Abstract Objectives: The study aimed to investigate how the objective use of a powered toothbrush in frequency and duration affects plaque index, bleeding on probing, and periodontal pocket depth ≥ 4 mm in elderly individuals with MCI. A second aim was to compare the objective results with the participants’ self-estimated brush use. Materials and methods: Objective brush usage data was extracted...

PSS Value Transformation: From Mass-Manufactured Vehicles to Provision of Mass-Customized Services – A Case Study of Designing and Prototyping Customized Digital Services for SAIC Motor in China

Abstract This work focuses on exploring how to transform the PSS strategy through conceptual design and prototyping to a way in which different stakeholders in the case car company – SAIC Motor – can experience and give feedback on the PSS strategy, analyze the impact of the PSS strategy on the process of customized digital service design in a traditional...